Can I return or exchange an item?
All sales are final. No refunds or exchanges.
Shipping and delivery
We ship to most countries worldwide. Shipping rates and delivery times vary depending on the destination. Please allow us up to 4 business days to process your order. We provide all packages with a tracking number.
How do I contact customer support?
You can reach our customer support team via email at sales@cartlandco.com. We're available Monday to Friday, 9 AM – 6 PM.